Welly and Tails Dog Park FAQ

If you’ve bought a package or gift voucher for multiple appointments, go to the Booking Page, scroll to the bottom, and click “Check Code Balance.” Enter your package code or the email address you used to book to see how many appointments you have left.

Yes, of course! We have poo bins onsite and spare poo bags for you to put all dog waste in (but no other waste). If people are found to be not picking up their dog’s waste then we will have to suspend them from using our facilities. Please think about other users and help to keep it as clean as possible.

Yes of course – just book for the correct amount of dogs on the booking form.

If children are attending, remember that the equipment is strictly for dogs’ use only.

Yes – but you need to contact us at hello@wellyandtails.co.uk to book as we have to go through some specific rules and guidance for professionals using the field. All dog walkers need to have their own insurance in place to cover their own activities.

Yes, please get in touch via Facebook or at hello@wellyandtails.co.uk to let us know as dog trainers need to have their own insurance in place to cover their activities with clients. The hire price is still the same as for clients so there’s no increased charge. Our only rule is that no aversive training methods or tools are used during your training at our field.

Yes, we have dedicated car parking for around 5 cars just outside the dog paddock. Please keep your dog in the car until your session time starts so that the previous hirers can leave the paddock safely. We also have a special gated area that you can drive into to let your dogs straight out – however, this parking area isn’t 6ft fenced so please keep your dogs under control until you get into the actual dog park.

You can cancel up to 24 hours in advance so please check the weather if you’re concerned about coming in the rain….. However, we are in a very rainy part of the world here! 🙂 Please check the full Rules section for more info.

Everyone has to book in advance before coming to the park (please don’t turn up if you don’t have a booking). You can book online here – then you will be emailed the code for the gate. When you get to the park, you can unlock the gate using your code.

No! Please don’t do this as it’s likely the park is already booked, and all bookings MUST be made online at https://wellyandtails.co.uk/book

The 50 minutes is so that dog owners and dogs don’t overlap with each other. We ask everyone to have their dogs back in their car by the end of their 50 minute session so there’s ample time for the next person to arrive without having to pass each other. For example, if you book a slot at 2:00pm, you should leave the park at 2:50pm promptly so your dog is back safely in your car ready for the next person’s session to start at 3:00pm with no crossover.

Please also don’t get your dogs out of your car until the previous owners’ dogs are put away in their car as some owners will have reactive dogs that can’t cope with a dog walking around the car park.

If you can’t see any available slots in the booking tool, then it means that the park is fully booked. All available slots will show on the booking page.

When you book, you will receive a Booking Confirmation email. On the day of your booking, 2 hours before your booking, you will receive a reminder with your Gate Code, and 1 hour before your booking, you’ll also receive an SMS/text message with your gate code.

We offer behaviour training and reactivity training, and occasionally run workshops on scentwork or training activities, alongside events such as puppy socials which are usually every other Tuesday morning (look out on the booking page for dates).